FAQs

How easy is APO to use?

Short of making everything automated (which would provide no security), APO is as easy as possible to use. Our beta testers include a wide variety of people ranging from tech savvy teenagers to luddite retired people who call their nephew for help every time they need to email a picture to someone. We have gotten some suggestions, but no complaints.

How do I know I can trust your encryption?

This isn’t, but should be a common fear when choosing any software that uses encryption. It is far too easy for a programmer to get this wrong. We at APO have decades of experience dealing with encryption protocols. Our file encryption software has been FIPS certified and the US military is a client of ours. For our password manager, we have chosen to utilize OpenSSL which is certified open source software. It is used and trusted around the world.

I let my browser store my passwords. Why do I need a password manager?

There are many reasons why allowing your browser to store your passwords is not something a security minded person would do.

For starters, if your browser automatically enters your passwords, then you are only as secure as your computer. If it is stolen or accessed, then the thief/hacker has instant access to every site your browser has stored passwords for.

Secondly, every hacker knows exactly where and how your browser keeps your passwords. A known depository like that becomes a target for any hacker.

What happens if I forget my username or password?

If you let us know that you can no longer access your file because you have forgotten either your username or password, we will send you a condolences email.

There is no point in having security software that has a back door or can otherwise be hacked for access. APO is security software that is effective at keeping your information secure. If you forget your login details, we cannot help you.

As you re-build your password file, we would suggest you take the following precautions:

  • Keep your Username and Password written down in a secure place. Perhaps with your will. If you get hit by the proverbial bus, there will likely be loved ones who will need access to some of your things. At the least, they will need to access certain sites in order to transfer your music/movie/book collection, and who knows what else.
  • If you have created multiple APO files, be sure to keep the username and password for those extra files in your Personal file. Not being able to remember multiple login credentials is why you got APO in the first place.
I need FIPS certification for my software. How can APO help me?

APO software for Windows utilizes the OpenSSL FIPS140-2 cryptographic module. For you to maintain your FIPS compliance, you will need to comply with FIPS requirements for, among other things, which version of Windows you are using, and which Intel chip is in your computer.

The OpenSSL cryptographic module APO utilizes for other platforms (macOS, Linux, Android, and iOS) are not FIPS certified.

APO for Windows will still allow you to sync your password files with your other devices. The software on those other devices are not FIPS certified and although still secure, would not comply with any legislation that required you to only use FIPS certified software/hardware.

Feel free to contact us through our community support forum for assistance in this area.

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